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Data Privacy

Definition

The set of practices governing how personal or sensitive information is collected, accessed, used, and protected from unauthorized disclosure.

Cite this definition

"Data Privacy", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/DataPrivacy

Business Importance

Data privacy commitments are typically formalized in a Data Processing Agreement (DPA) that defines exactly how a BPO partner may handle a client's end-user data.

Industry Examples

A DPA specifying that customer data may only be used to fulfill support tickets, never for any other purpose.

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