Definition
The European Union's data protection law governing how personal data of EU residents is collected, processed, and stored.
Cite this definition
"GDPR (General Data Protection Regulation)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/GDPR
Business Importance
Any BPO engagement serving EU or UK customers needs documented GDPR-aligned data handling, including clear data processing agreements between client and vendor.
Industry Examples
A support team deleting a customer's personal data within the required window after a "right to be forgotten" request.
Related Service
How Infusion BI handles this:
Security & compliance controls
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