Definition
A security approach that verifies every user and device on every request, rather than automatically trusting anything already inside the network perimeter.
Cite this definition
"Zero Trust (Security Model)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/ZeroTrust
Business Importance
Zero Trust principles — least-privilege access, MFA, no implicit trust — are the practical foundation behind clean-desk and no-local-storage policies in compliance-heavy BPO delivery.
Industry Examples
An agent needing multi-factor authentication and role-based permissions to open a client record, even from an internal company device.
Related Terms
Related Service
How Infusion BI handles this:
Security & compliance controls
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