Back to Glossary Glossary Dictionary

ISO 27001

Definition

An international standard specifying the requirements for an organization's Information Security Management System (ISMS).

Business Importance

ISO 27001 alignment signals a systematic, auditable approach to data security rather than ad hoc policies, which is often a baseline requirement in enterprise vendor scorecards.

Industry Examples

A delivery center running annual internal audits of its access controls and incident response procedures as part of its ISO 27001 program.

Related Terms

Optimize Your Operations

Ready to replace your legacy support?

Audit your current CX strategy with our experts today.

Book WhatsApp Call