Definition
A security standard that any business handling credit or debit card transactions must comply with to protect cardholder data.
Cite this definition
"PCI-DSS (Payment Card Industry Data Security Standard)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/PCI-DSS
Business Importance
BFSI and e-commerce support programs that process payments or refunds must run on PCI-DSS-compliant systems and call-recording policies to avoid card data exposure.
Industry Examples
A payment support agent using a masked-entry system so full card numbers are never visible or recorded during a call.
Related Terms
Related Service
How Infusion BI handles this:
Security & compliance controls
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