Definition
Contracting a business function to an external specialized provider instead of performing it with in-house staff.
Business Importance
Outsourcing decisions typically weigh cost, scalability, and speed-to-hire against direct control — the tradeoffs Infusion BI's in-house-vs-outsourcing comparison walks through in detail.
Industry Examples
A growing company outsourcing its customer support function rather than building an internal team from scratch.