Definition
Outsourcing routine operations (like customer support, data entry, or sales) to a specialized partner.
Cite this definition
"BPO (Business Process Outsourcing)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/BPO
Business Importance
Allows companies to lower costs and focus on core growth.
Industry Examples
A fintech client outsourcing loan document processing to Infusion BI.
Related Terms
KPO (Knowledge Process Outsourcing)
Dedicated Teams
Related Service
Put this into practice:
Explore our services
Want to try it on your own program? Start with a 3-month pilot