Definition
India's official do-not-call registry — formerly known as NDNC (National Do Not Call) — that lets consumers block unsolicited commercial calls and SMS by category.
Cite this definition
"NCPR (National Customer Preference Register)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/NCPR
Business Importance
Outbound campaigns must filter contact lists against the NCPR registry before dialing; calling a blocked number can result in regulatory penalties for both the client and the BPO partner.
Industry Examples
A predictive dialer campaign automatically excluding any number registered on the NCPR "fully blocked" list before the call list is loaded.
Related Service
How Infusion BI delivers this:
Outbound Calling & Cold Calling
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