Definition
Outsourcing complex, information-heavy business tasks (such as credit analysis, research, or auditing).
Cite this definition
"KPO (Knowledge Process Outsourcing)", Infusion Business Intelligence Glossary, https://www.infusionbi.com/glossary/KPO
Business Importance
Provides companies with domain expertise without high in-house salaries.
Industry Examples
A financial bank outsourcing credit underwriting analysis to specialized analysts.
Related Terms
Related Service
Put this into practice:
Explore our services
Want to try it on your own program? Start with a 3-month pilot