Careers & Culture

Build Your Career at Infusion BI

Be part of a high-growth BPO transforming operations with precision, empathy, and data compliance.

Employee Benefits & Growth

We invest in our people. Experience structured career tracks, modern workstations, and competitive incentives.

Paid Training & Mentoring

Complete paid training onboarding with certified B2B playbooks and tools mentorship.

Comprehensive Health Care

Ensure physical well-being with robust health insurance plans and support systems.

Incentive Programs

Uncapped performance bonuses and referral rewards tied directly to your delivery outcomes.

Our Hiring Process

Four structured steps to join our professional delivery hubs.

1

CV Screening

Apply online with your credentials and resume document.

2

Initial HR Interview

Connect with our recruitment squad to discuss values and background alignment.

3

Operations Review

Participate in a basic call roleplay diagnostic or text simulation tool checks.

4

Offer Coordination

Complete onboarding documentation and select your launch hub.

Current Openings

Explore active role requirements at our Haldwani and New Delhi hubs.

Outbound Sales

B2B Sales Development Specialist

Execute cold dialing outreach campaigns, qualify prospects using BANT metrics, and book CRM demo meetings.

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Customer Support

Customer Experience Support Agent

Resolve incoming user tickets, emails, and live chat queues, maintaining 95%+ CSAT response benchmarks.

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Optimize Your Operations

Ready to replace your legacy support?

Audit your current CX strategy with our experts today.

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